What is the FedEx delivery guarantee?

The FedEx delivery guarantee ensures that your package is delivered on time and in the condition promised. If your package is not delivered by the specified time, you may be eligible for a refund or credit towards future shipments. The guarantee applies to most FedEx Express, FedEx Ground, and FedEx Home Delivery services. However, certain factors such as weather conditions, customs delays, and incorrect addresses can impact the guarantee. To check whether your shipment qualifies for the guarantee, you can use the tracking number provided to monitor its progress. FedEx is committed to delivering your packages safely and promptly, and if any issues arise, they will work diligently to resolve them and provide the necessary compensation.