DHL Phone Number

Call DHL customer service faster with GetHuman

800-225-5345
Customer service
Current Wait: 161 mins (89m avg)
Hours: Mon-Fri 8am-9pm EST; best time to call: 10:15am
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Reasons customers like you called recently

I have a package that I have been waiting on for a month
My package shows delivered via tracking but it's a different city and state than the sh...
I paid for expedited shipping. Everytime DHL is to drop of a package there is always a...
Multiple packs of packages from DHL haven’t received one supposed to be receiving one today
I’ve had a few packages that were supposed to be delivered from you guys and they’ve ne...
I have a tracking number that claims to be out for delivery and nowhere near me simulta...
Tracking information for a package shipped from Japan to the US on ********* is not ava...
Il mio pacco ** **** **** non * stato ancora consegnato bench* sia schedulato in conseg...
When shipping amazon sales, what papers do I need in the pocket
I’ve been waiting on a package for a month now and it said it would be here last Friday...
I have been here at the delivery location waiting. I got a message that delivery was a...
I need to speak to a DHL representative regarding a package
I need help contacting DHL Dutch Post. I have been calling Germany for days an need hel...
I arranged a collection but my parcel is a bag (sac voyage) and I don't have a printer...
Package stuck in transit
See more recent reasons for calling

Help me with my issue

Customer Number 800-225-5345 - by the Numbers

Phone number to dial800-225-5345
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-9pm EST
Best time to dial10:15am
Navigate phone maze to a humanPress 0
Average wait
Current wait161
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication79%
Quality of help85%
Customer votes565
Information last updatedThu Sep 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

DHL's Best Toll-Free/800 Customer Phone Number

This is DHL's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DHL agent. This phone number is DHL's Best Phone Number because 15,234 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-5345 include Track order, Issue with order, Complaint, Lost package, Make a shipment and other customer service issues. Rather than trying to call DHL first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, DHL has 2 phone numbers. It's not always clear what is the best way to talk to DHL representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DHL - by phone or otherwise

While 800-225-5345 is DHL's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other DHL customers, is by calling their 317-554-5191 phone number for their Global Mail Customer Service department. Besides calling, the next favorite option for customers looking for help is via 317-554-5191 for Global Mail Customer Service. If you think this information is inaccurate or know of other ways to contact DHL please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DHL.

What is GetHuman's Relationship to DHL?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DHL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DHL Contact Info

All DHL contacts
DHL Phone NumberBEST
DHL Help Desk
General customer information

Other Toll-free & Customer Numbers

Global Mail Customer Service317-554-5191

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