DHL Phone Number

Calling DHL customer service faster by GetHuman

800-225-5345
Customer service
Current Wait: 96 mins (89m avg)
Hours: Mon-Fri 8am-9pm EST; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Track orderIssue with orderComplaintLost packageMake a shipmentA different issue
Get to a live person fastest: Press 0

Reasons customers like you called recently

Still have not received my order. ******
17h ago
RE: ************The tracking site says the package will be delivered at the end of the...
6d ago
My shipment has not came yet
8d ago
Get in contact with HR
12d ago
When will W* be posted online
16d ago
I am missing two packages
21d ago
They delivered to “store next door” even though i never AGREED to that! And “store next...
22d ago
DHL eCommerce * ******************Customer Confirmation *GM*******************Delivery...
24d ago
My dhl packsge: *************My item was supposed to be delivered yesterday and the tra...
a mo ago
Claim rejection need manager
a mo ago
Tracking number ********** is still on hold, need update.
a mo ago
Trying to get my w* mailed out to the right address
a mo ago
Tracking lists package as delivered earlier today, BUT it’s not here and we’ve been hom...
a mo ago
mailed a package to Moroto,Africa on Nov.**th.It arrived on Dec.**th.No box but son was...
a mo ago
I don't know where to pick up my package
2 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-225-5345 - by the Numbers

Phone number to dial
800-225-5345
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-9pm EST
Best time to dial
10:15am
Navigate phone maze to a human
Press 0
Average wait
89
Current wait
96
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
71%
Quality of help
77%
Customer votes
558
Information last updated
Tue Feb 11 2020 09:00:00 GMT+0000 (UTC)

DHL's Best Toll-Free/800 Customer Phone Number

This is DHL's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DHL agent. This phone number is DHL's Best Phone Number because 15,234 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-5345 include Track order, Issue with order, Complaint, Lost package, Make a shipment and other customer service issues. Rather than trying to call DHL we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, DHL has 2 phone numbers. It's not always clear what is the best way to talk to DHL representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DHL - by phone or otherwise

While 800-225-5345 is DHL's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DHL customers, is by calling their 317-554-5191 phone number for their Global Mail Customer Service department. Besides calling, the next favorite option for customers looking for help is via 317-554-5191 for Global Mail Customer Service. If you think this information is inaccurate or know of other ways to contact DHL please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DHL.

What is GetHuman's Relationship to DHL?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DHL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DHL Contact Info

Other Toll-free & Customer Numbers

Global Mail Customer Service317-554-5191

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