DHL Phone Number

Call DHL customer service faster with GetHuman

800-225-5345
Customer service
Current Wait: 112 mins (89m avg)
Hours: Mon-Fri 8am-9pm EST; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0

Reasons customers like you called recently

I received an email perporting to be from DHL, stating that my package was undeliverabl...
Ich m*chte der Lieferadresse des Pakets einen Zusatz hinzuf*gen, n*mlich die Wohnungsnu...
Delivery Attempt but never got the package.
Ship to wrong address **** winkler Rd Connelly springs n.c *****
They got shipping address wrong they need to ship to ****winkler Rd Connelly springs NC *****
I am sending a package into India, to my friend who lives in Bangalore. The DHL Waybill...
They were supposed to deliver yesterday and*Did not. I want my package delivered*Today
I had meds ship to TX to a house I was supposed to close on. The deal fell through and...
The address is a walk through area, and it seems no one will get out and walk through...
Tracking has not updated in * days
I have shipment number which is ************** and Sender’s reference: DHL********-* an...
do not have tracking number, only have Sender’s reference: DHL********-* and shipment n...
My order wasn’t delivered and it said it was delivered
My order wasn’t delivered and it said it was deliveres
I need to track an item that was not delivered, I attempt was reportedly made, but this...
See more recent reasons for calling

Help me with my issue

Customer Number 800-225-5345 - by the Numbers

Phone number to dial800-225-5345
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-9pm EST
Best time to dial3:45pm
Navigate phone maze to a humanPress 0
Average wait
Current wait112
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication73%
Quality of help79%
Customer votes559
Information last updatedMon Jan 23 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

DHL's Best Toll-Free/800 Customer Phone Number

This is DHL's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DHL agent. This phone number is DHL's Best Phone Number because 15,234 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-5345 include Track order, Complaint, Issue with order, Lost package, Make a shipment and other customer service issues. Rather than trying to call DHL first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, DHL has 2 phone numbers. It's not always clear what is the best way to talk to DHL representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DHL - by phone or otherwise

While 800-225-5345 is DHL's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other DHL customers, is by calling their 317-554-5191 phone number for their Global Mail Customer Service department. Besides calling, the next favorite option for customers looking for help is via 317-554-5191 for Global Mail Customer Service. If you think this information is inaccurate or know of other ways to contact DHL please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DHL.

What is GetHuman's Relationship to DHL?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DHL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DHL Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All DHL contacts
DHL Phone NumberBEST
DHL Help Desk
General customer information

Other Toll-free & Customer Numbers

Global Mail Customer Service317-554-5191

More Company Phone Numbers

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!