DHL Phone Number
Calling DHL customer service faster by GetHuman
Current Wait: 95 mins (89m avg)
Hours: Mon-Fri 8am-9pm EST; best time to call: 2:30pm
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Reasons customers like you called recently
I just want my package redirected to my house.
I was expecting an order at the end of last month what’s going on? This isn’t the only...
My order was not delivery and instead you guys shipped it to your New York facility and...
If this is DHL shipping I am interested in sending a package internationally could you...
I no longer live at the address that order is being shipped and would like to just pick...
Cant seem to find package, it said it would be delivered yesterday but now the date has...
Shipment on hold - **********
My delivery of order **********, I guess I was in the shower and missed the delivery...
**********. Both times they said they tried to deliver, I was literally sitting on my f...
I was on my front porch when they said they tried to deliver. Twice. They are not comin...
Recieved notice that package needed more information to be delivered.
Got a notification saying my package needs more information in order to be delivered.
My package has said it is out for delivery for * days now I need to know where my packa...
The package with Tracking number ********** requires more information for it to be delivered.
I didn’t receive my package I want to know were is my package at I need y’all to delive...See more recent reasons for calling
Help me with my issue
Customer Number 800-225-5345 - by the Numbers
Phone number to dial800-225-5345
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-9pm EST
Best time to dial2:30pm
Navigate phone maze to a humanPress 0
Rank (among phone numbers)1
Alternate methodsphone, web
Quality of communication74%
Quality of help80%
Information last updatedFri Apr 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
DHL's Best Toll-Free/800 Customer Phone Number
This is DHL's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DHL agent. This phone number is DHL's Best Phone Number because 15,234 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-5345 include Track order, Complaint, Lost package, Issue with order, Make a shipment and other customer service issues. Rather than trying to call DHL we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, DHL has 2 phone numbers. It's not always clear what is the best way to talk to DHL representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting DHL - by phone or otherwise
While 800-225-5345 is DHL's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DHL customers, is by calling their 317-554-5191 phone number for their Global Mail Customer Service department. Besides calling, the next favorite option for customers looking for help is via 317-554-5191 for Global Mail Customer Service. If you think this information is inaccurate or know of other ways to contact DHL please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DHL.
What is GetHuman's Relationship to DHL?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DHL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.