DHL Phone Number

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800-225-5345
Customer service
Current Wait: 160 mins (89m avg)
Hours: Mon-Fri 8am-9pm EST; best time to call: 9:30am
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Reasons customers like you called recently

Can't received my goods which is suppose to arrive to kaduna on the **th of November...
I haven’t received my parcel and it’s been handed over to a third party I need to know...
Still haven’t received my shipment
I was never notified my package was out for delivery and I missed the delivery and I wi...
My package is MISSING I paid for express for this ****?????
********** has been on "hold" status since Friday. Why?
Package hasn’t been updated
Item tracking shows delivered, but never arrived. Was home all day!!! No delivery on...
Need to pick up a package from the hub today emergency
Waybill Number: ************This item is reporting as delivered.**Item was not received...
I submitted a payment for several invoices on the DHL website last month. They still ha...
Refund for my return chipmemt
I had a missed delivery to my address and it said I had an incorrect address, but I dou...
tracking number ***********says it is out for delivery for two days but it hasn't shown...
I need to put a hold on deliveries next week* I will be out of town. I have * DHL deliv...
See more recent reasons for calling

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Customer Number 800-225-5345 - by the Numbers

Phone number to dial800-225-5345
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-9pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 0
Average wait
Current wait160
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication77%
Quality of help83%
Customer votes588
Information last updatedThu Nov 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

DHL's Best Toll-Free/800 Customer Phone Number

This is DHL's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DHL agent. This phone number is DHL's Best Phone Number because 15,234 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-5345 include Track order, Issue with order, Complaint, Lost package, Make a shipment and other customer service issues. Rather than trying to call DHL first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, DHL has 2 phone numbers. It's not always clear what is the best way to talk to DHL representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DHL - by phone or otherwise

While 800-225-5345 is DHL's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other DHL customers, is by calling their 317-554-5191 phone number for their Global Mail Customer Service department. Besides calling, the next favorite option for customers looking for help is via 317-554-5191 for Global Mail Customer Service. If you think this information is inaccurate or know of other ways to contact DHL please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DHL.

What is GetHuman's Relationship to DHL?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DHL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DHL Contact Info

All DHL contacts
DHL Phone NumberBEST
DHL Help Desk
General customer information

Other Toll-free & Customer Numbers

Global Mail Customer Service317-554-5191

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