DHL Global Mail Customer Service Phone Number

317-554-5191
Hold time now: 5 mins (avg 4)
Best time to call: 9:30am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0. For help with Global Mail Tracking
DHL's #1 Phone Number

Other customers got on the phone recently because:

Hello, *I'd like to know what are the fastest options for shipping a two-page document...
International shipping exception AWB Number: **********
My virgin wines order has not arrived. Your customer service is abominable. I have fill...
My Friday delivery never arrived. It regards a delivery from Virgin Wines consignment...
Sir we got a mail from dhl company for job vacancy.They' re asking ***$ for immigration...
I have sent a parcel to germany **th nov, it is not tracked, but does have a ref number...
My parcel is not here which it should be iv trackeit and it says its in germany
bonjour , *pouvez-vous svp me confirmer que le waybill numero ********** va bien arri...
No idea where package is, says EXCEPTION
Confused about where package is, as it didn't get delivered to my re-routed destination...
I need to know if my package will arrive before the **th of this month
DHL said the package was already delivered but I haven't received any nor the recieving...
My shipment is being delayed and I can only resolve this with a human, not a robot.
I have a package being delivered soon and I gave the shipper the mailing address as the...
Help me with my issue

DHL Global Mail Customer Service Phone Number 317-554-5191 - Info & Statistics

Phone number to dial317-554-5191
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingGlobal Mail Customer Service
Call center hoursMon-Fri 8am-9pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 0. For help with Global Mail Tracking
Average wait4
Current wait5
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication94%
Quality of help75%
Customer votes476
Best phone number800-225-5345
Information last updatedWed Jan 22 2020 10:00:00 GMT+0000 (UTC)

DHL's 317-554-5191 Global Mail Customer Service Number

This DHL phone number is ranked #2 out of 2 because 15,234 DHL customers tried our tools and information and gave us feedback after they called. The reason customers call 317-554-5191 is to reach the DHL Global Mail Customer Service department for problems like Track order, Issue with order, Complaint, Lost package, Make a shipment. As far as we can tell, DHL has call center locations in null and you can call during their open hours Mon-Fri 8am-9pm EST. DHL has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 317-554-5191 and ways to call or contact DHL with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling DHL

Calling DHL at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from DHL Global Mail Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with DHL's Global Mail Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare DHL's phone numbers against each other.

Contacting DHL in General

While 317-554-5191 is DHL's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-225-5345 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach DHL help by calling them, is that other customers give their customer support at this number a 94% score for their communication skills and a 75% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact DHL.

DHL Contact Info

Other DHL Phone Numbers

Customer Service800-225-5345

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