Domino's Pizza Customer Service

Phone Number & Contact Info

Domino's Pizza's Best Phone Number

Calls Corporate Offices·Most popular Domino's Pizza number

How do I talk to a live human at Domino's Pizza?

A:Direct to corporate headquarters

Does Domino's Pizza offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Domino's Pizza phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to corporate headquarters
Here is how our research team describes the way the Domino's Pizza phone system greets you: Customer support, press 1. For all other inquiries, press 2, or stay on the line.

What are the hours and when should I call?

Domino's Pizza operates the call center for this 734-930-3030 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,776 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Domino's Pizza phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Domino's Pizza staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Domino's Pizza is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 1,776 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Domino's Pizza

In summation, the best day to call Domino's Pizza is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Domino's Pizza staffs the call center well on Thursday.

Calling this Domino's Pizza Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Sep 27, 2023

Calling the Domino's phone number to get assistance can be difficult, as you're limited to using it during east coast business hours from 8 a.m. to 6 p.m. If you call outside of this window, you can only use the text support bot to get assistance.

Given that most people eat pizza either for lunch or dinner, this seems very inconvenient. For anyone outside the Eastern Time Zone, a bad experience with an order for dinner means you'll have to call the next day to reach someone to make it right. By that time, the evening has already passed and you probably had to make alternate plans. Even for a family in the Eastern Time Zone, any order that arrives after 6 p.m. is already outside the window where someone can offer assistance.

Using the bot can also be awkward, as it's mainly meant to connect you with the support team online. When you call and are given the contact information for the bot, the bot sends a text message to whatever phone number you want. It then asks you what you're calling about so it can tell the support team, allowing you to provide whatever details you want.

However, the bot only follows its preset list of questions. If you explain what you're calling about, the bot immediately asks if your feedback is regarding an order. When I called and got the bot, I asked how I could sign up for a rewards account. I still got the same question, and after being asked my e-mail, I was asked if the e-mail I had provided was tied to a rewards account.

It's clear that the bot is not meant to help you reach a solution; its only function is to direct your information to the online support team so they can contact you later. That's better than no assistance at all, but it really doesn't give phone customers much in the way of timely support. By making customers wait until the next day to speak to a live person, Domino's has increased the chances that the issue will get lost in the shuffle and no solution will come from the phone call.

Offering customers a way to get support is a good thing, but it only makes sense if help will be there when people are going to use the product. By restricting calls to working hours on Eastern Time and offering limited help otherwise, Domino's has reduced its customers' ability to get issues solved. I would not use this number to get assistance if I needed it.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call Domino's Pizza

If you have time to do a bit of reading before you call Domino's Pizza, we recommend you read over some of our problem-specific articles.

What are the current specials or promotions at Domino's Pizza?

At Domino's Pizza, we constantly strive to offer our customers the best value and exciting promotions. We have a range of current specials that you can enjoy. Firstly, our Mix & Match deal allows you to choose any two or more of our Medium 2-Topping Pizzas, 8-piece Chicken, Stuffed Cheesy Bread, or Pasta for just $5.99 each. Furthermore, you can also take advantage of our $7.99 Large 3-Topping Pizza carryout special, perfect for sharing with friends and family. Additionally, we have limited-time offers throughout the year, which can be found on our website or by signing up for our exclusive deals and emails. Keep an eye out for our local store-specific promotions as well. Domino's is committed to providing delicious and affordable options for pizza lovers everywhere.

Does Domino's Pizza offer any vegetarian or vegan pizza options?

Yes, Domino's Pizza offers vegetarian and vegan pizza options to cater to various dietary preferences. For vegetarian options, customers can choose from a variety of delicious pizzas with an array of fresh and flavorful vegetable toppings. These include classic favorites like Margherita and Veggie Supreme. Additionally, Domino's also provides a vegan option called the Vegan Margherita, which is made with plant-based cheese and a variety of vegan toppings. Whether you're a vegetarian or vegan, Domino's Pizza ensures that you can enjoy a tasty and satisfying pizza experience tailored to your specific needs.

Are there any rewards or loyalty programs for Domino's Pizza customers?

Yes, Domino's Pizza offers a free loyalty program called Domino's Piece of the Pie Rewards. Customers can enroll online or through the Domino's mobile app. By signing up, customers earn 10 points for every online order of $10 or more, and after accumulating 60 points, they can claim a free medium two-topping pizza as a reward. Additionally, members have access to exclusive deals and offers. This program encourages customer loyalty while providing them with a tangible benefit in the form of free pizza. Domino's Piece of the Pie Rewards is a great way for frequent Domino's customers to enjoy their favorite pizza while earning freebies along the way.

Top Domino's Pizza customer service problems

Click the link above to get answers to just about any Domino's Pizza customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Domino's Pizza Customer Service Contacts

There are of course other ways to contact Domino's Pizza customer service besides the phone. Below we list the best ones, by medium.

Domino's Pizza Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Domino's Pizza customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Domino's Pizza's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Domino's Pizza agent. This phone number is Domino's Pizza's best phone number because 10,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 734-930-3030 include Delivery Problem, Missing Order, Refund a Charge, Store Feedback, Complaint About an Order and other customer service issues. Rather than trying to call Domino's Pizza first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Domino's Pizza has 1 phone number. It's not always clear what is the best way to talk to Domino's Pizza representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Domino's Pizza. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Domino's Pizza. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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