Chase Customer Service

Contact Chase & solve common issues

Use Chase's Phone Number

Chase's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Chase. Below you will also find the phone and non-phone-based contact information we've gathered.

Chase: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Chase.
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Click below to show 46 more questions, answers, and complete guides to common Chase customer support problems.

Contacting Chase customer support

Below you can compare and contrast the 6 ways to contact Chase by looking at which ones are the fastest and which ones other customers recommend the most for solving Chase customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Chase across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
800-935-9935
Customer Service
20 mins438
877-242-7372
Mobile Banking
5 mins1541
Online Help at chase.com
Customer Service
< 16 hrs1454
800-945-2006
Card Services
2 mins2599
713-262-3300
International Customer Service
17 mins1184
https://twitter.com/chasesupport?lang=en
Customer Service
17 mins422

Recent reasons customers contacted Chase:

need to make an account payment because my balance was negative when I closed the account
account close. remaining money would be mailed by check in ** days. yet, been ** days m...
I am looking for a phone number for a foreclosed house in Utah in Duchesne county at...
I do not have an account with chase bank. I would like to open an account but I only ha...
I have never banked with chase and am looking to open an account. All stores are closed...
Open a new account with chase. I don’t have an account number or card with chase. I am...
I closed my account with SoFi bank and they sent me a check with the remaining balance...
I spent ** of the **.** that I had recently deposited into my account and flagged it fo...
Need to issue a stop-payment on a recurring bill
I cannot create an account because it says I already have one but I don’t have access t...
I would like to open a checking account
Chase rejected the money transfer I requested. A person called me but their accent was...
Talk to the lending team at chase
I received a new phone number and it will not let me access my account because I don't...

Help me with my issue

Does GetHuman work with Chase?

GetHuman does not work with Chase's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Chase at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Chase's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Chase at a Glance

Chase has no chat option
Chase has no customer email
Chase has 1 help forum
Chase has 1 twitter handle
Chase has no facebook page
Contact information overview

Answered on this page:

How Do I Report a Fraudulent Charge to Chase?
How Do I Set Up a New Bill Pay Payee with Jp Morgan Chase?
How Do I Pay My Bill with Chase?
How Do I Request an Extension on My Chase Credit Card Bill?
What Are Some Reviews for Chase Credit Card?
How Do I Cancel My Chase Bank Credit Card?
What Do I Do If My Chase Account Is Locked?
Solutions to common issues

Contacting Other Companies

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