How Do I Redeem My Points with Chase?

When you're ready to redeem your Chase credit card points, there are several ways you can do so. You can redeem them via the online Chase website, via the Chase app, at a local Chase branch and over the phone. Whatever method you choose to use, be sure to redeem your points before they expire.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

How Do I Redeem My Points With Chase?

Chase, one of America's largest banks, is a popular choice among consumers. Having a credit card issued by Chase Bank can lead to some exciting rewards, and there are several ways you can redeem these rewards. If you need help redeeming rewards or have any other questions, reach out to Chase.

How to Redeem Your Points with a Chase Credit Card

Chase offers many ways to earn rewards for their credit card holders. They offer bonus promotions, loyalty programs and even allow their customers to earn points by making select purchases. When it comes time to redeem your points, you can easily do this through the online credit card portal.

1. Go to the Chase website.

2. Log in with your username and password.

3. Under the "Personal" tab, navigate to "Credit Card" and click on it.

4. Then, click on "Ultimate Rewards."

5. Once you're on this page you need select the card that's associated with the points you wish to redeem.

6. After you've chosen the correct card, click on the "Earn-Use" dropdown menu and click "Select Redemption."

7. Then, follow the steps outlined on the page to redeem your points.

Other Ways to Redeem Your Chase Credit Card Points

You can also redeem your Chase credit card points a few additional ways:

1. You can call and redeem your points after speaking to a customer service representative. Make sure you have all your personal information handy, as you'll be asked questions to confirm your identity.

2. Using the Chase app is another easy way to redeem your points.

3. If you're redeeming your points as statement credit, you can also visit a local Chase branch to redeem your points in person.

It's important to check the expiration dates of your points to make sure you redeem them before they expire. You can redeem your points for gift cards, travel, statement credit and even cash.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Redeem My Points with Chase?

Why does GetHuman Write How-to Guides for Chase Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chase in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Redeem My Points with Chase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Chase

Asked 3 years ago
Updated 2 years ago
Viewed 922,927 times
Chase
how to redeem Chase points
redeem points with Chase
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!