How Do I Get a Replacement Card with Chase Credit Cards?

The world is swiftly moving towards a fully technological era, whereby people can conduct transactions and pay for goods conveniently using digital currency such as credit and debit cards. The Chase Ucard is a type of prepaid debit card that allows the holder, mostly government and corporate clients, to pay their dues faster and more efficiently, such as paying employees on time for corporations and issuing tax refunds and other benefits for government agencies. Unfortunately, these cards are subject to damage and loss just like any other valuable property you may have and that is why the Chase team allows you to replace a stolen, lost or damaged card.

How Do I Replace My Chase Ucard?

As mentioned earlier, your Chase Ucard can be damaged or lost and you will need to get a replacement to access the services and benefits that come with its use. You can request a replacement through the following ways:

1. Through Calling the Customer Care

You can contact Chase Card Customer support directly using the number on the back of your card and ask to speak to a representative. The representative will ask you to confirm your identity and the mailing address where your new card should be sent. You must also give the reasons why you'd like a replacement. After this, you'll receive your new card within three to five business days.

2. Through the Chase Website

Replace a Chase Ucard through the Chase Website, as follows:

1. Log in to the Chase website.
2. Go to the checking account section and select the "More" button on the top right-hand side of the page.
3. From the dropdown list, select "Account Services."
4. Go to "Replace a lost or damaged card."

Alternatively, if the link does not work for you:

1. Type "Replacement Credit Card" in the search box.
2. Click on the reason for requesting a replacement to continue to the correct page. Here, you will choose the card you want to replace and give the reasons for replacement if you had not yet given them.
3. Review and submit your request.
4. You will receive a response within one business day and your card should arrive within 3 to 5 business days.

3. Through the Chase Mobile App

Replace a Chase Ucard through the Chase mobile app, as follows:

1. Sign in to your Chase Mobile app.
2. Select checking account for debit or credit card.
3. Scroll down to the "Replace a lost or damaged card" tab and click on it.
4. Select the card you want to replace and include the reasons for replacement.
5. Review and submit your request.

You should receive a response within one business day.

How Can I Properly Dispose Of an Old or Damaged Chase Ucard?

Expired cards should be carefully disposed of to keep your information safe. To safely dispose of your metal credit card, it is advisable to:

1. You can call Chase Customer services to get a postage-paid envelope to send your metal card back to them so that they can dispose of it for you.
2. You may also take your card to any Chase branch near you and have them destroy it. If you have a plastic card, you can cut it multiple times using scissors and dispose of the pieces in different trash bags.
3. You can also demagnetize the strip by running a magnet along it multiple times to ensure the card is completely useless.