How Do I Send an Ach Payment from My Jp Morgan Chase Account?

Like many banks, JP Morgan Chase provides ACH payment services for customers. You must use a computer to upload files for ACH transfers as this process is not currently supported through the mobile app. ACH payments through JP Morgan Chase are one-time payments only, the system does not support recurring payments and files uploaded are only retained for 30 days.

Jul 13, 2023

JP Morgan Chase is a leading financial institution that allows customers to send ACH payments using their deposit accounts, but how does it work? How do you send an ACH payment from your deposit account? You can get more information about accounts and what you can do with yours by calling JP Morgan Chase customer support, and below are steps for sending an ACH payment.

What You Need Before Sending an ACH Payment

There are some things you need to gather before you try to send an ACH payment with your JP Morgan Chase account, including:

  1. The name of the person or company receiving the funds.
  2. The recipient's bank account number and the routing number for their bank.
  3. An address or contact information for the recipient.
  4. Your deposit account information where the funds will be drafted.
  5. Online access to your account to start the process.

Sending an ACH Payment From JP Morgan Chase

Once you have all the items above, you are ready to send your ACH payment. To complete the process, follow these steps:

  1. Log into your online account access through the JP Morgan Chase website.
  2. Click on "Pay & Transfer."
  3. Select "Payment Center" then "More."
  4. Select "Pay with ACH file upload."
  5. Verify your identity using the verification method you choose (text or phone call).
  6. Click "Next" to enter the verification code.
  7. Select "Choose a file."
  8. Add the file from your computer and select "Next" to validate the account.
  9. Keep the window open while the file is being validated. This can take several minutes to complete.
  10. You will receive notification the file is validated and it will show 100% on your screen. JP Morgan Chase will also notify you if there are errors on your account.
  11. Correct any errors listed on the screen, if any, save the file again, then upload the corrected file.
  12. Read transaction instructions prior to scheduling your ACH transaction.
  13. For files that are validated, go to "Submit."
  14. Check the status of your transaction by logging into your account and going to the "Payment activity page."
  15. After 30 days, the file will be deleted from your JP Morgan Chase account.

Other Important Information

Before making an ACH payment with JP Morgan Chase there are some things you need to know, such as:

  • Same day transactions must be requested before 8 p.m. EST.
  • You have 5 business days to upload reversal files.
  • ACH payments does not support recurring payments. All files uploaded are saved for 30 days, then are deleted.
  • Files must be uploaded using a computer. Files cannot be uploaded through the mobile app.
  • All ACH transactions are subject to the terms of use.
  • Payments that you have uploaded to your account and validated cannot be edited.

While JP Morgan Chase does not currently support recurring ACH transfers, you can make one-time payments quickly by uploading the bill file to your account through your computer and scheduling a payment. For more information or support, contact JP Morgan Chase customer service.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Send an Ach Payment from My Jp Morgan Chase Account?

Why does GetHuman Write How-to Guides for Chase Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Chase in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Send an Ach Payment from My Jp Morgan Chase Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Chase

Asked a year ago
Updated 9 months ago
Viewed 749,406 times
Chase
JP Morgan Chase
ACH payment
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!