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How do I cancel an auto payment with JP Morgan Chase?

Nov 13, 2023
  1. Sign in to your account and select the card. Tap Show Details. 
  2. You'll find Manage right next to Automatic Payments. Tap Edit found on the top right corner of the screen. 
  3. Tap Turn off Auto Payments 
  4. Tap Done and confirm. 
  5. Tap Update Automatic Payments. 

If you have questions about canceling your automatic payments, don't hesitate to contact Customer Support. 

Setting Up Automatic Payments

Customers can always use the automatic payments feature again in the future to easily pay bills online. Follow the detailed steps below on setting up automatic payments with JP Morgan Chase:

  1. Sign in to your account and tap Pay Lease or Pay Loan.
  2. Follow the on-screen instructions to successfully set up automatic payments using your account with JP Morgan Chase.
  3. After reviewing all the details, tap Set Up to finish the process. 

You'll be able to set up recurring bill payments and review the details by clicking See Payment Schedule. You can also make a one-time payment with your JP Morgan Chase account. Just follow the steps below:

  1. Log in to your account and tap Pay Lease or Pay Loan. 
  2. Select a Payment Type, which is the amount, then Pay From and Payment Date. 
  3. Pay this bill after finalizing the amount and tap Pay It to submit your payment. 

You can also set up a payment using JP Morgan Chase's platform using other accounts with other banks. To add an external account, just tap Add an Account from the Payment page and follow the instructions. You can also use a money order or check and even pay it by phone. Have a question about automatic payments? Contact Customer Support. 

How to Check if the Payments Have Been Posted

To check if the payment has been posted, sign in to your account and go to transaction history. Payments that have been posted will appear in the account summary information. When setting up a payment, it's advised to review all information, making sure they're correct to avoid delays and other problems.  

Setting Up Alerts for Upcoming Payments

You can use the alerts tool to get notified when your payment due date is close. Just follow the steps below:

  1. Sign in to your account and tap your profile found in the top right corner. 
  2. Hit Manage Alerts and select the account you'd like to receive alerts from. 
  3. Tap Payments and enter how many days ahead you'd like to be notified. 
  4. Select the type of alert and hit Save Changes. 

You can do more with your account by downloading the mobile app by JP Morgan Chase. If you have further questions about your account, don't hesitate to contact Customer Support. 

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JPMorgan Chase

Asked 2 years ago
Updated 2 years ago
Viewed 283,337 times
Sign in to your account
Select the card
Show details
Manage automatic payments
Turn off auto payments
Update automatic payments
Setting up automatic payments
Set up recurring bill payments
Check payment history
Set up alerts for upcoming payments

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