How Do I Transfer Money Online Using JP Morgan Chase?

You can transfer money online using JP Morgan in a few simple steps. You have the option of transferring money between J.P Morgan Investment accounts or transferring securities to your JP Morgan investment account. If you run into any challenges, seek help from the customer service agents. They are available on the phone and the help desk. Phone support is a great option when you want help fast and need to speak directly with an agent. They will direct you to the most appropriate support option fast. The help desk is the first support alternative for most customers. It answers common questions and may reduce the need to contact the support agents directly. On the help desk, you can learn from both the support agents and other customers.

Adam Goldkamp is the editor / author responsible for this content.
Dec 14, 2020

How Do I Transfer Money Online Using JP Morgan?

JP Morgan is a multinational financial services and investment bank in America. JPMorgan Chase is the biggest bank in the United States. The investment bank is popular for helping businesses reorganize and make more profits.

JP Morgan allows you to transfer money online. Follow these steps when you need to send someone money but do not have any on you:

  1. Sign in and find the checking account tile
  2. Click ‘Pay'
  3. Select the bill or person you wish to pay
  4. Enter the appropriate account and amount you wish to pay
  5. Enter your payment date
  6. Click ‘send money'
  7. Click ‘Yes, send it now' after reviewing your choice

Transferring Money Between J.P Morgan Investment Accounts

JP Morgan allows you to transfer money from ‘You Invest Trade' account to ‘You Invest Portfolios' account. It is also possible to transfer funds between ‘You Invest Trade' accounts.

The transfer of cash between investment accounts can be completed in real time. Approvals, if needed, are completed in real time as well. It is, however, impossible to move money from ‘You Invest Portfolio' accounts to other investment account.

J.P Morgan Securities and Private Bank clients cannot move money from ‘You Invest Trade' accounts to ‘You Invest Portfolios' accounts online.

Transferring Securities to Your JP Morgan Investment Account

Transferring cash or securities from external institutions to a JP Morgan investment account is simple. However, you will need to provide an account statement before completing certain transfers.

Note that JP Morgan will sell securities moved to your ‘You Invest Portfolios' accounts if they are not part of the model that your account was assigned. The proceeds will be used in funding your portfolio.

Some securities are ineligible. They include:

  1. Short security positions,
  2. Cash overdrafts,
  3. Penny stocks,
  4. Partnership shares
  5. Notional investments
  6. Structured notes
  7. Annuity contracts
  8. Physically held securities
  9. Margin balances
  10. Legal contracts/documents
  11. Alternative investments including stock or bond that is not traded publicly

Contacting the Support Team

There are various ways to contact the customer service team if you have trouble transferring money online using JP Morgan. The fastest and most reliable support option is on the phone.

You will be connected with a support agent who will ask about your concerns and recommend the most appropriate solution. With phone support, customers often have to call a few times before getting the support they need.

Consider seeking support on the help desk before trying to contact the customer service agents on the phone. There are plenty of help pages with answers to some of the most common concerns. They answer frequently asked questions and address issue-specific topics. If the support agents cannot offer the help you need on the help desk, they may suggest that you contact them on the phone.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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