What Are Some Reviews for Chase Credit Card?
If you are looking for a new credit card, Chase may be one of the options you are considering. Customer reviews of the Chase credit card are rather mixed. On Credit Karma, customer reviews are a little below average. On the Better Business Bureau, customer reviews are very negative. Consumer Affairs shows a very high average review for the Chase credit card.
If you are thinking about applying for a new credit card, Chase might be one of the options you are considering. If so you probably want to know what other people have said about Chase credit cards. Read on to find a review synopsis.
Chase Credit Card Reviews on Credit Karma
Chase has an average rating of 2.0 stars out of 5 on Credit Karma. The highest reviews all say that the reviewers have had no problems with the Chase credit card and that their experiences with the company had all been good ones. The most negative reviews reported surprise fees, unannounced interest rate hikes, and products and services not being as advertised. Negative, mixed, and positive reviewers frequently said that the customer service was terrible.
Chase Credit Card Reviews on Consumer Affairs
Chase credit cards received an average rating of 3.9 out of 5 stars on Consumer Affairs. The highest reviewers commented on the high cash back rewards, good interest rates, excellent fraud detection system, and helpful customer service. The most negative reviews complained about unhelpful, unresponsive fraud detection, arbitrary and capricious decisions, and terrible dispute resolution. Many of them also complained about the customer service.
Chase Credit Card Reviews on the Better Business Bureau
Chase credit cards received an average rating of 1.03 out of 5 stars with the Better Business Bureau. The highest reviews praised the customer service and noted a lack of problems. The most negative reviews complained of terrible customer service, poor communication that cost customers money, arbitrarily applied rules, and surprise fees.
Contacting Chase
If you have any questions for Chase, you can contact a Chase representative on the Chase help forum or by phone.
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