What Are Some Reviews for Chase Credit Card?
If you are thinking about applying for a new credit card, Chase might be one of the options you are considering. If so you probably want to know what other people have said about Chase credit cards. Read on to find a review synopsis.
Chase Credit Card Reviews on Credit Karma
Chase has an average rating of 2.0 stars out of 5 on Credit Karma. The highest reviews all say that the reviewers have had no problems with the Chase credit card and that their experiences with the company had all been good ones. The most negative reviews reported surprise fees, unannounced interest rate hikes, and products and services not being as advertised. Negative, mixed, and positive reviewers frequently said that the customer service was terrible.
Chase Credit Card Reviews on Consumer Affairs
Chase credit cards received an average rating of 3.9 out of 5 stars on Consumer Affairs. The highest reviewers commented on the high cash back rewards, good interest rates, excellent fraud detection system, and helpful customer service. The most negative reviews complained about unhelpful, unresponsive fraud detection, arbitrary and capricious decisions, and terrible dispute resolution. Many of them also complained about the customer service.
Chase Credit Card Reviews on the Better Business Bureau
Chase credit cards received an average rating of 1.03 out of 5 stars with the Better Business Bureau. The highest reviews praised the customer service and noted a lack of problems. The most negative reviews complained of terrible customer service, poor communication that cost customers money, arbitrarily applied rules, and surprise fees.
Contacting Chase
If you have any questions for Chase, you can contact a Chase representative on the Chase help forum or by phone.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Chase Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Chase
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies