Now it returns to drop!**What's going on???**Please update***Subject: *Internet connect...

GetHuman-zalman's customer service issue with Verizon from October 2018

14 views | 2146 similar | 0 following
Help with my Verizon issue
First: share to improve GetHuman-zalman's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-zalman to get a Verizon rep on the line!
Always use the GetHuman Phone to call Verizon. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-zalman may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
If you are having a service issue you should restart your device then turn it back on. If that does not help you should try call Verizon using another phone or device to report the issue.
The issue in GetHuman-zalman's own words
Now it returns to drop!**What's going on???**Please update***Subject: *Internet connection outages*Date: *Tue, * Oct **** **:**:** ******From: *Shneur-Zalman Mattern ******@***.com**Organization: *ScaleMP*To: ******@***.com***Good Morning,**Our Customer ID: SV****** Invoice*: ***********We experienced few problems with Internet connection provided by Verizon:************ at *:**am till *:**am we have be totally disconnected from *Internet ***min.**today:************ from *:**am till *:**am ISP connection was also lost for ***min.***This is our Remote site in US, we need it available most of the time,***. Could you explain please what cause these outages (please provide *logs if possible)***. Could you implement some fixes to aware from these outages. Very *critical for our company***Thanks,**Zalman

GetHuman-zalman did not yet indicate what Verizon should do to make this right.

How GetHuman-zalman fixed the problem

We are waiting for GetHuman-zalman to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-zalman fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-zalman
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 2146 others
0 customers following this


GetHuman-zalman started working on this issue
Oct 15th, 2018 8:12am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers