Verizon DSL slow internet or difficulty getting on the internet

GetHuman-kehoejj's customer service issue with Verizon from August 2018

Help with my Verizon issue
Top Tip from another customer
If you are having a service issue you should restart your device then turn it back on. If that does not help you should try call Verizon using another phone or device to report the issue.
The issue in GetHuman-kehoejj's own words
The problem: Verizon DSL slow internet or difficulty getting on the internet
GetHuman-kehoejj did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman-kehoejj fixed the problem
Called Verizon. Apparently I have old malfunctioning equipment. A technician will come to house to install it.
Please help with my Verizon issue
Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon

Customer service issue
Reported by GetHuman-kehoejj
Aug 19th, 2018 - a yr ago
I have an issue with Verizon too
Fixed
GetHuman-kehoejj shared how to fix
Seen by 21 customers so far
Similar issue to 929 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-kehoejj started working on this issue
Aug 19th, 2018 4:03pm
GetHuman-kehoejj confirmed the issue is fixed. Hooray!
Aug 20th, 2018 12:48am