I tried calling but got very frustrated being on hold for over ** minutes with NO answe...

GetHuman5045105's Missing Item issue with Best Buy from July 2020

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Before contacting them, items GetHuman5045105 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman5045105's own words
I tried calling but got very frustrated being on hold for over ** minutes with NO answer!**I purchased a new computer on June **, ****. Picked it up in the parking lot as required due to the state of our world theses days. I also purchased the protection plan for the new computer, however, I received NO information at pick-up OR via e-mail about my protection plan. I was never sent an e-mailed receipt either, which I found odd. When can I expect to receive these items? I was surely charged for the computer and protection plan.**Thank you in advance for your response,**Marti Whittemore

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How Do I Return an Item from Best Buy?How Do I Exchange an Item from Best Buy?Does Best Buy Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Best Buy?How Do I Track My Best Buy Return?
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Best Buy

Missing Item issue
Reported by GetHuman5045105
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 5450 others
0 customers following this

Timeline

GetHuman5045105 started working on this issue
Jul 8th 10:46pm
GetHuman5045105 indicated the issue is not fixed yet.
Jul 21st 2:14am