I tried calling but got very frustrated being on hold for over ** minutes with NO answe...

GetHuman5045105's Missing Item issue with Best Buy from July 2020

Help with my Best Buy issue
First: share to improve GetHuman5045105's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5045105 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman5045105's own words
I tried calling but got very frustrated being on hold for over ** minutes with NO answer!**I purchased a new computer on June **, ****. Picked it up in the parking lot as required due to the state of our world theses days. I also purchased the protection plan for the new computer, however, I received NO information at pick-up OR via e-mail about my protection plan. I was never sent an e-mailed receipt either, which I found odd. When can I expect to receive these items? I was surely charged for the computer and protection plan.**Thank you in advance for your response,**Marti Whittemore

GetHuman5045105 did not yet indicate what Best Buy should do to make this right.

How GetHuman5045105 fixed the problem

We are waiting for GetHuman5045105 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Best Buy customer problems.
How Do I Return an Item from Best Buy?How Do I Exchange an Item from Best Buy?Does Best Buy Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Best Buy?How Do I Track My Best Buy Return?
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Missing Item issue
Reported by GetHuman5045105
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 5450 others
0 customers following this


GetHuman5045105 started working on this issue
Jul 8th 10:46pm
GetHuman5045105 indicated the issue is not fixed yet.
Jul 21st 2:14am