I waited for almost ** minutes in the computer department, and no one even acknowledged...

GetHuman2610986's customer service issue with Best Buy from March 2019

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The issue in GetHuman2610986's own words
I waited for almost ** minutes in the computer department, and no one even acknowledged me, let alone help me. Once I flagged someone down, I waited another ** minutes, and still no help. As someone ready to purchase a computer, I needed * questions answered. I was not able to get those questions answered, and will now consider ordering a computer from Amazon. I was far more frustrated by the * employees standing by the door chatting rather than attempting to find someone to help me, or even offer me a greeting. Will not be returning to this store. I spent a total of almost an hour and left severely disappointed.
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Best Buy

Customer service issue
Reported by GetHuman2610986
Mar 27th, 2019 - 25d ago
I have an issue with Best Buy too
Not resolved
Seen by 1 customer so far
Similar issue to 545 others
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Timeline
GetHuman2610986 started working on this issue
Mar 27th 11:57pm