Why after asking if your Santa Rosa store had waterproof cell phone case for a iPhone...

GetHuman-aaronlug's customer service issue with Best Buy from February 2019

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The issue in GetHuman-aaronlug's own words
Why after asking if your Santa Rosa store had waterproof cell phone case for a iPhone ** your Rep Joe tells me after he takes deep breath and sighs, your phone is to old for us to have one mybe online. So I asked him to repeat what he said to me. He did. Is that how you teach your employees to talk to your customers* Rude and condescending. I was on my way to your store to pickup a cell case and look at at your iPads until he said that to me. Not good! What say you?
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Best Buy

Customer service issue
Reported by GetHuman-aaronlug
Feb 16th, 2019 - 8 mons ago
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GetHuman-aaronlug started working on this issue
Feb 16th 11:12pm