I purchased a tv in April of ****, because of previous issues I made sure I asked blunt...

GetHuman1925411's customer service issue with Best Buy from January 2019

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The issue in GetHuman1925411's own words
I purchased a tv in April of ****, because of previous issues I made sure I asked blunt straight to the point questions as (if accidental damages occur will my tv be covered? As if it falls off a tv mount or gets knocked of tv stand.) As well as many other questions. Today I went in store to have my sister in law to pick out a tv and described the warranty I purchased and was informed that there is no such warranty. So I have a **** dollar tv with no protection from accidental damage. The salesman lied to me and had no reason since they do not make commission. I would not have purchased though best buy if I had been told correct information. It is a shame the way the best buy treats and lies to customers. I looked into reviews today and thus happens a lot I just wish I would have knew this before hand. The salesman should be fired or at least written up to prevent this happening to more people.
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Best Buy

Customer service issue
Reported by GetHuman1925411
Jan 8th, 2019 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 7 customers so far
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Timeline
GetHuman1925411 started working on this issue
Jan 8th 8:57pm