I tried to order a **" Sony smart tv online, but the order didn't go through as Bestbuy...

GetHuman1921284's customer service issue with Best Buy from January 2019

7049 similar
0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman1921284 to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1921284's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1921284 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman1921284's own words
I tried to order a **" Sony smart tv online, but the order didn't go through as Bestbuy could not process my credit card. I was told to try a different card but decided not to finish the order.**However, the charge has showed up on my credit card account, and I would like this removed. Sorry but I don't have an order number, but my phone number is *** ***-****.**Please get in touch with me.**James de Crescentis
GetHuman1921284 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman1921284 fixed the problem
We are waiting for GetHuman1921284 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Best Buy email you?
This email address isn't valid
Follow this issue
See how GetHuman1921284 fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman1921284
Jan 8th, 2019 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 7049 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1921284 started working on this issue
Jan 8th 9:55am