BBY**-************ - do not return my Reward Certificates

GetHuman1720807's customer service issue with Best Buy from December 2018

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The issue in GetHuman1720807's own words
return, done ... Hello **Member ID: ************I bought HP printer by on-line (*****), and paid credit card and Reward Certificates as follows.However, there found some defect so that I return by *****. I have already received money paid by credit card, but Reward Certificates still do not return to my account. I went to ask your branch today, Dublin, CA. He told me it is your duty, not branch's duty.*********my Memember ID : ********** (***-***-****) *****Please return my Reward Certificates, asap.**************Below is my recipt copy. ********sungkwon lee
there found some defect so that I return by *****. I have already received money paid by credit card, but Reward Certificates still do not return to my account*went to ask your branch today, Dublin, CA. He told me it is your duty, not branch's duty.
have already received money paid by credit card, but Reward Certificates still do not return to my account*went to ask your branch today
Please return my Reward Certificates, asap.
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Best Buy

HP - Refurbished LaserJet Pro M***dw Color Printer
Customer service issue
Reported by GetHuman1720807
Dec 9th, 2018 - 5 mons ago
I have an issue with Best Buy too
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GetHuman1720807 started working on this issue
Dec 9th, 2018 3:15am