I purchased a Lenovo Ideapad *** on December *th, after getting it home I found that th...

GetHuman1716965's customer service issue with Best Buy from December 2018

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The issue in GetHuman1716965's own words
I purchased a Lenovo Ideapad *** on December *th, after getting it home I found that the security devised had not be removed and after I attempted to remove it a loud alarm sound went off and last for several minutes, during this time I was trying to reach the store and was left on hold for ** minutes. Long story short after speaking with a Manger and the noisy stopping I proceeded to set the laptop off and have not really had a chance until today to test it out fully. This is the slower ever computer and my concern is if I decided to return it why should I be forced to pay a restocking fee, since this whole ordeal has been one of the worst.
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Best Buy

Customer service issue
Reported by GetHuman1716965
Dec 8th, 2018 - 6 mons ago
I have an issue with Best Buy too
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Seen by 2 customers so far
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Timeline
GetHuman1716965 started working on this issue
Dec 8th, 2018 3:12pm