I earned over $*** in rewards and issued a certificate in september. I did not know tha...

GetHuman-mooneypi's customer service issue with Best Buy from December 2018

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The issue in GetHuman-mooneypi's own words
I earned over $*** in rewards and issued a certificate in september. I did not know that it expired so soon- and I planned on using it soon(before xmas). It expired in mid november. I have has serious health issues- I have been recently diagnosed with Multiple Sclerosis and have required much medical care and I am hoping that you will reinstate my certificate. Please help me. I can provide proof of illness and hospitalizations if you would like. It is a lot of money. Can you please help me? I feel as if I earned the rewards because I spent so much money to earn them. Please check my buying history and years being a loyal customer. Thanks so much
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Best Buy

Customer service issue
Reported by GetHuman-mooneypi
Dec 4th, 2018 - 2 mons ago
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GetHuman-mooneypi started working on this issue
Dec 4th, 2018 1:34am