I bought a printer in August online. Never taken out of box. called store yesterday a...

GetHuman1674804's customer service issue with Best Buy from December 2018

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The issue in GetHuman1674804's own words
I bought a printer in August online. Never taken out of box. called store yesterday and was told by manager they would take back for store credit. However, when I attempted to return in store following day i was told they would not take back for store credit. There is no return policy printed on my receipt. Please resolve this and take back for store credit.
this was frustrating as i was told they would take return for store credit and then told no.
take back for store credit
I have an issue with Best Buy too
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Best Buy

Customer service issue
Reported by GetHuman1674804
Dec 2nd, 2018 - 6 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 5383 others
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Timeline
GetHuman1674804 started working on this issue
Dec 2nd, 2018 7:41pm