On ******** I ordered an MacBook Apple air as a Christmas gift. Delivery was to be a fe...

GetHuman-ladysilk's customer service issue with Best Buy from December 2018

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The issue in GetHuman-ladysilk's own words
On ******** I ordered an MacBook Apple air as a Christmas gift. Delivery was to be a few days after. I received a message today that delivery was delayed and it won’t be delivered until ***** (maybe). If not, they would cancel order. I called today to cancel order myself and they will not allow me to. I do not want computer. I want it canceled. It was to be a Christmas gift. Customer service is awful. I spent over an hour on the phone, was bounced around and got nowhere. If they can cancel on me at their discretion, why can’t I cancel. Help please
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Best Buy

Customer service issue
Reported by GetHuman-ladysilk
Dec 1st, 2018 - 6 mons ago
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GetHuman-ladysilk started working on this issue
Dec 1st, 2018 1:25am