In order to get the Cyber Monday phone deal, I had to order online because my closest s...

GetHuman1637110's customer service issue with Best Buy from November 2018

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The issue in GetHuman1637110's own words
In order to get the Cyber Monday phone deal, I had to order online because my closest store is ** miles away from where I work. I had Verizon Device dollars I wanted to apply toward my new phone and thought I would be able to enter the code to credit that toward my contract price amount, but only best buy promo codes were accepted. Is there anyway to apply the verizon device dollars to my contract device amount? I have the code Verizon provided to use.
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Best Buy

Customer service issue
Reported by GetHuman1637110
Nov 27th, 2018 - 9 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 4 customers so far
Similar issue to 4858 others
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Timeline
GetHuman1637110 started working on this issue
Nov 27th, 2018 2:57pm