I have a delivery today. The delivery has not happened. Two phone calls- first person a...

GetHuman-dbi's customer service issue with Best Buy from November 2018

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The issue in GetHuman-dbi's own words
I have a delivery today. The delivery has not happened. Two phone calls- first person asleep, transferred me* *nd person spoke English but did not comprehend English. All I was told was what I already knew from the website except that delivery might be rescheduled for tomorrow. A fourth call, after an endless hold from the third call, said the delivery team may be held up but would come. He suggested calling back if team did not arrive one hour AFTER the end of the delivery period. None had contact with the delivery. Short version - there is no real update service for Best Buy deliveries.
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Best Buy

Customer service issue
Reported by GetHuman-dbi
Nov 24th, 2018 - 10 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-dbi started working on this issue
Nov 24th, 2018 9:17pm