I purchased one of the complete gaming pcs by ibuypower offline, it is going to take ab...

GetHuman1331854's customer service issue with Best Buy from October 2018

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The issue in GetHuman1331854's own words
I purchased one of the complete gaming pcs by ibuypower offline, it is going to take about a month to get here seeing as I’m stationed in Japan. Upon reading more into the particular pc I purchased I realize it is a little under powered for what I’d like, I was wondering what the return policy would be in a situation like this. Ideally I’d like to return the pc I purchased, get a refund and purchase another ibuypower pc better suited for what I plan to use it for.
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Best Buy

Customer service issue
Reported by GetHuman1331854
Oct 12th, 2018 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1331854 started working on this issue
Oct 12th 1:39pm