Hi how's it going i ordered an item it was a video game called Yakuza Kiwami SteelBook...

GetHuman1220054's customer service issue with Best Buy from September 2018

Help with my Best Buy issue
The issue in GetHuman1220054's own words
Hi how's it going i ordered an item it was a video game called Yakuza Kiwami SteelBook Edition - PlayStation * i was suppose to get it today but when i went to check on the app it says it got returned and i its processing a refund? Any clue i can get an idea of what happened? Thank you.
GetHuman1220054 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman1220054 fixed the problem
We are waiting for GetHuman1220054 to fix the problem and share the solution with the rest of us customers.
Please help with my Best Buy issue
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Best Buy email you?
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman1220054
Sep 27th, 2018 - 20d ago
I have an issue with Best Buy too
Fixed
Seen by 4 customers so far
Similar issue to 2935 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman1220054 started working on this issue
Sep 27th 10:07pm
GetHuman1220054 indicated the issue is not fixed yet.
Sep 29th 10:32pm