ORDER *************** *I do not know why Best Buy emailed me about an order for pickup...

GetHuman1027705's customer service issue with Best Buy from August 2018

Help with my Best Buy issue
The issue in GetHuman1027705's own words
ORDER *************** *I do not know why Best Buy emailed me about an order for pickup. My order was cancelled by Best Buy, per an email I received. When I got that email, I came into the store later that day to enquire, and apparently it was cancelled because they couldn't get the colour requested. I was leaving to return home, to London, in a few days, so I purchased the colour currently available and walked out with it. **Please cancel whatever it is you have emailed about with no restocking fees.
GetHuman1027705 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman1027705 fixed the problem
Eventually found a chat support and struggled to get them to understand & finally got them to cancel it! Very frustrating getting them to understand!!!
Please help with my Best Buy issue
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Best Buy

Customer service issue
Reported by GetHuman1027705
Aug 23rd, 2018 - 4 mons ago
I have an issue with Best Buy too
Fixed
GetHuman1027705 shared how to fix
Seen by 5 customers so far
Similar issue to 2099 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman1027705 started working on this issue
Aug 23rd 3:52pm
GetHuman1027705 confirmed the issue is fixed. Hooray!
Aug 24th 5:23pm
GetHuman1027705 confirmed the issue is fixed. Hooray!
Aug 27th 10:14am