I bought a TV via amazon from Best Buy. the Order * is BBY**-************. I then ret...

GetHuman-scheetz's customer service issue with Best Buy from August 2018

5 views
 | 
1773 similar
 | 
0 following
Help with my Best Buy issue
First: share to improve GetHuman-scheetz's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-scheetz to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-scheetz's own words
I bought a TV via amazon from Best Buy. the Order * is BBY**-************. I then returned the order in a Best Buy store because the screen was cracked. Best Buy then shipped the tv back for me and gave me the UPS tracking * *ZV***************. When I track the shipment it says the "tracking info was voided and UPS does not have possession of the package. Can you please give me info on my package and when it will be returned so I may get my refund?
GetHuman-scheetz did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-scheetz fixed the problem
We are waiting for GetHuman-scheetz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Best Buy email you?
This email address isn't valid
Follow this issue
See how GetHuman-scheetz fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-scheetz
Aug 10th, 2018 - 7 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 5 customers so far
Similar issue to 1773 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-scheetz started working on this issue
Aug 10th, 2018 2:58am