I would like to give my Feedback about Best Buy Customer Service, their complete lack o...

GetHuman-suhailak's customer service issue with Best Buy from August 2018

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The issue in GetHuman-suhailak's own words
I would like to give my Feedback about Best Buy Customer Service, their complete lack of loyalty towards their loyal customers and their poor Reward Program execution. I am EXTREMELY DISAPPOINTED by the lack of support provided by the customer service agent and her manager whom I spoke today. My $** reward certificate was taken away without notice. Originally this reward was held by Best Buy's mistake and upon hours of phone requests, was issued but only for a limited time. I would like to hear from someone or at least know if I should stay as a Best Buy customer.**Syed Suhail Akhtar
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Best Buy

Customer service issue
Reported by GetHuman-suhailak
Aug 9th, 2018 - 7 mons ago
I have an issue with Best Buy too
Fixed
Seen by 7 customers so far
Similar issue to 1735 others
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Timeline
GetHuman-suhailak started working on this issue
Aug 9th, 2018 3:12am
GetHuman-suhailak indicated the issue is not fixed yet.
Aug 10th, 2018 2:57pm