I purchased an Iphone *s plus , from your online store less than ** days ago. The prod...

GetHuman967170's customer service issue with Best Buy from August 2018

Help with my Best Buy issue
The issue in GetHuman967170's own words
I purchased an Iphone *s plus , from your online store less than ** days ago. The product has been having major issues with screen quality and has been shutting off, it died and then i plugged it in for * hrs and now will not turn on at all. I would either want a full refund or an exchange of the product. I am in school and do not have the money for a new one. I had been through tons of sellers who have scammed me. and I either need the money back or the phone fixed.
GetHuman967170 did not yet indicate what Best Buy should do to make this right.
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How GetHuman967170 fixed the problem
It was just a bug it stared working later in
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Best Buy

Customer service issue
Reported by GetHuman967170
Aug 8th, 2018 - 7 mons ago
I have an issue with Best Buy too
Fixed
Seen by 5 customers so far
Similar issue to 1710 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman967170 started working on this issue
Aug 8th, 2018 5:37pm
GetHuman967170 confirmed the issue is fixed. Hooray!
Aug 8th, 2018 6:56pm
GetHuman967170 confirmed the issue is fixed. Hooray!
Aug 8th, 2018 10:58pm