Hello**I hope you can help me with a problem related to a purchase made at your store...

GetHuman-rochahb's customer service issue with Best Buy from July 2018

Help with my Best Buy issue
The issue in GetHuman-rochahb's own words
Hello**I hope you can help me with a problem related to a purchase made at your store (Best Buy Midtown Manhattan **th And *th *****).**I'm from Brazil and I bought two Iphone * plus on ********. That day, I was attended by a Brazilian salesman named Felipe, and I asked for an unlocked model that could be used in Brazil.**When I arrived in Brazil I inserted the chip of my operator and it said that the SIM was not compatible. I contacted Apple's support and they said that the store that sold the phones needed to unlock them.**Here are the IMEI of both phones:***) IPHONE - IMEI: ** ************ ****) IPHONE - IMEI: ** ************ ****Thank you
GetHuman-rochahb did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-rochahb fixed the problem
We are waiting for GetHuman-rochahb to fix the problem and share the solution with the rest of us customers.
Please help with my Best Buy issue
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-rochahb
Jul 29th, 2018 - 9 mons ago
I have an issue with Best Buy too
Fixed
Seen by 4 customers so far
Similar issue to 1458 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-rochahb started working on this issue
Jul 29th, 2018 3:45pm
GetHuman-rochahb indicated the issue is not fixed yet.
Jul 30th, 2018 9:12am