I just made a purchase (Order Number: BBY**-***********) and paid with a gift card. Ho...

GetHuman-pauloort's customer service issue with Best Buy from June 2018

Help with my Best Buy issue
The issue in GetHuman-pauloort's own words
I just made a purchase (Order Number: BBY**-***********) and paid with a gift card. However, shortly after I received an email saying that my order was cancelled because you were unable to verify my information. I would like to know what was the issue and what should I do in order to be able to complete the order.
GetHuman-pauloort did not yet indicate what Best Buy should do to make this right.
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Best Buy

Customer service issue
Reported by GetHuman-pauloort
Jun 24th, 2018 - 5 mons ago
I have an issue with Best Buy too
Fixed
Seen by 6 customers so far
Similar issue to 946 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-pauloort started working on this issue
Jun 24th 4:10pm
GetHuman-pauloort indicated the issue is not fixed yet.
Jun 24th 5:11pm
GetHuman-pauloort indicated the issue is not fixed yet.
Jun 24th 5:11pm
GetHuman-pauloort indicated the issue is not fixed yet.
Jun 25th 5:14pm
GetHuman-pauloort indicated the issue is not fixed yet.
Jun 25th 5:14pm