NOT FIXED Told them the problem and they said they will not help fix
GetHuman743821's customer service issue with Best Buy from June 2018
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The issue in GetHuman743821's own words
It was missing the SIM card tray. I need a tray*NOT FIXED ... Hi guys *I bought a Sony xerpia xz* compact phone last week and the SIM Tray was missing therefore it can not be activated.*Order bby**-*************NOT FIXED
Actually Bestbuy CS really had no interest to help. A wasted call. I sent the transcripts to the federal dept of consumer affairs*NOT FIXED
Best buy charged me for a new product but it had obviously been used. Future purchases should be cautious. Even though the web interface says "fixed" , that was something they added to trick future customers that the problem was fixed. It is not. That should say "not fixed"
Sorry to say, I suggest people to buy from another reputable company.
Not yet. Will be calling the federal trade commission this week. **The issue is NOT FIXED. They just write that to trick the readers.
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