Cannot activate new SIM card. Password reset for ATT Prepaid is not working because pho...

GetHuman4612593's customer service issue with AT&T Wireless from April 2020

Help with my AT&T Wireless issue
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Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
The issue in GetHuman4612593's own words
Cannot activate new SIM card. Password reset for ATT Prepaid is not working because phone number is not recognized. Need to talk to a human.

GetHuman4612593 did not yet indicate what AT&T Wireless should do to make this right.

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AT&T Wireless

Customer service issue
Reported by GetHuman4612593
Apr 9th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 1659 others
0 customers following this

Timeline

GetHuman4612593 started working on this issue
Apr 9th, 2020 6:02pm