My I-phone * alarm went off & vibrated off the counter, falling & hitting the tile floo...

GetHuman-elsolom's customer service issue with AT&T Wireless from September 2019

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The issue in GetHuman-elsolom's own words
My I-phone * alarm went off & vibrated off the counter, falling & hitting the tile floor. It stopped working & wont turn on. How can it be restored so it can be upgraded? I need my stuff off my old phone?
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AT&T Wireless

Customer service issue
Reported by GetHuman-elsolom
Sep 10th, 2019 - 10d ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 6 customers so far
Similar issue to 5109 others
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Timeline
GetHuman-elsolom started working on this issue
Sep 10th 5:39am