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The issue in GetHuman-klobsitz's own words
I ordered two new phones, they cancelled the delivery for next day as promised. I had taken the day off of work to stay home for delivery and they said the fastest way to get the new phones would be to cancel the order and order again. I decided to cancel the order all together and go elsewhere. It’s now been * week and my financial institution said that they still have not released my funds. I’ve spent a total of probably * hours on the phone with att and have gotten no where. One rep even stated their priority is not to make sure I get my money faster. I’m so glad I decided to take my business elsewhere but I just want my money back !!
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