I just need to know the current details of my mobile account - more specifically, I nee...

GetHuman627851's customer service issue with AT&T Wireless from April 2018

Help with my AT&T Wireless issue
The issue in GetHuman627851's own words
I just need to know the current details of my mobile account - more specifically, I need to know what's owed on my phone and what penalties I'd see if I were to A) cancel or B) get a new phone.
GetHuman627851 did not yet indicate what AT&T Wireless should do to make this right.
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AT&T Wireless

Customer service issue
Reported by GetHuman627851
Apr 25th, 2018 - 5 mons ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 9 customers so far
Similar issue to 1641 others
0 customers following this
Items needed
Account name
Account number
Account phone number
Account email address
Account service address
Account PIN
Timeline
GetHuman627851 started working on this issue
Apr 25th 3:25pm
GetHuman627851 indicated the issue is not fixed yet.
Apr 25th 4:00pm