no discounts readily apparent - lower my phone bill - our bill recently went up $***month

GetHuman611378's customer service issue with AT&T Wireless from April 2018

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The issue and preferred resolution, in GetHuman611378's own words:
lower my phone bill ... no discounts readily apparent
our bill recently went up $***month
for you to reward a long-time customer with smaller bills
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AT&T Wireless

AT&T website
Customer service issue
Reported by GetHuman611378
Apr 19th, 2018 - 3 mons ago
I have an issue with AT&T Wireless too
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Seen by 3 customers so far
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GetHuman611378 started working on this issue
Apr 19th 2:53pm