I need to activate my device .*I need to change my plan to the VZ Tablet plan (*GB LTE...

GetHuman3312886's customer service issue with Verizon from October 2020

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The issue in GetHuman3312886's own words
I need to activate my device .*I need to change my plan to the VZ Tablet plan (*GB LTE Data Plan).*I need to get billing adjustment for past ** days. I was assigned current $** plan by Verizon CS when I transferred in from corporate account, and also said I can change the plan anytime. I have been trying to change my plan for last ** days despite six separate CS chat attempts, * calls, * visit to the Verizon store and ** attempts at changing plan to the self-tool service. Verizon must adjust the charges from last ** days of my service to *GB LTE Data Plan, as it is not my fault that I am unable to change my plans due to your HR and system issues.

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Customer service issue
Reported by GetHuman3312886
Oct 11th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3842 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security


GetHuman3312886 started working on this issue
Oct 11th, 2020 6:06am