I bought new Samsung ** on ****. When recieved it it had a scratch on screen, plus I ha...

GetHuman-tbpyle's customer service issue with Verizon from April 2020

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The issue in GetHuman-tbpyle's own words
I bought new Samsung ** on ****. When recieved it it had a scratch on screen, plus I had hard time setting it up! I took it to store customer service, they told me to return it to verizon. I returned the new phone, the Samsung ** in the box it was sent to me in via UPS..wondering what to do know..I PAID FOR A PHONE THAT I NO LONGER HAVE AND DONT NO WHAT TO DO NOW!!? Help!!*Thanks *Tara Pyle****-***-**********@***.com

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Verizon

Customer service issue
Reported by GetHuman-tbpyle
Apr 18th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3057 others
0 customers following this

Timeline

GetHuman-tbpyle started working on this issue
Apr 18th 2:32pm