I need a sim card that is micro sim. Adapter does not work.

GetHuman3397521's Setup Service issue with Verizon from August 2019

Help with my Verizon issue
Top Tip from another customer
If you are looking to set up service just call in and you can get it done quickly it is usually the first option in calling in.
The issue in GetHuman3397521's own words
The problem: I need a sim card that is micro sim. Adapter does not work.

GetHuman3397521 did not yet indicate what Verizon should do to make this right.

How GetHuman3397521 fixed the problem
So Verizon was no help but they tried an adapter at the store but did not work. I found out the nano sim card must be pushed all the way to the right top corner when inserted and of course straight. Also the nano card is too thin so I used a piece of clear plastic I cut from a battery package and inserted on the top of the sim card to push the sim card downwards flat. I secured it in place with a tiny piece of scotch tape at the bottom and so far it is staying in place and working. Verizon told me my phone was too old but it is a *g phone s* so they were wrong. I did not have to do this, but may have to change the APN settings to reset phone with Verizon. I am not sure how but probably go to networking.
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Verizon

Setup Service issue
Reported by GetHuman3397521
Aug 9th, 2019 - 2 years ago
Fixed
GetHuman3397521 shared how to fix
Seen by 7 customers so far
Similar issue to 7205 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman3397521 started working on this issue
Aug 9th, 2019 3:45pm
GetHuman3397521 confirmed the issue is fixed. Hooray!
Aug 9th, 2019 10:16pm
GetHuman3397521 confirmed the issue is fixed. Hooray!
Aug 9th, 2019 10:25pm