Military discount applied to past bills

GetHuman-je_suis_'s customer service issue with Verizon from June 2019

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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-je_suis_'s own words
The problem: Military discount applied to past bills
GetHuman-je_suis_ did not yet indicate what Verizon should do to make this right.
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Verizon

Customer service issue
Reported by GetHuman-je_suis_
Jun 11th, 2019 - a mon ago
I have an issue with Verizon too
Not resolved
Seen by 1 customer so far
Similar issue to 6107 others
0 customers following this
Timeline
GetHuman-je_suis_ started working on this issue
Jun 11th 1:42pm