I am due a refund check for $***.** from Verizon!!!

GetHuman1172976's customer service issue with Verizon from September 2018

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The issue in GetHuman1172976's own words
In May, ****, we discontinued our Verizon Wireless account **********-*****.**Since that time, I have received Verizon statements showing a credit balance of $***.**, to be applied to our next bill. *as my account is inactive, I should receive a check for $***.**. My repeated attempts to settle this matter have gone nowhere. I am hoping this communication will resolve this issue and will receive a check for the credit amount.**James Rice***** Lakewood Dr.*Roanoke, VA *********-***-***********@***.com
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Verizon

Customer service issue
Reported by GetHuman1172976
Sep 20th, 2018 - 6 mons ago
I have an issue with Verizon too
Not resolved
Seen by 8 customers so far
Similar issue to 1749 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1172976 started working on this issue
Sep 20th, 2018 9:37pm