l have tried calling customer service all morning & continue to be put on hold! Wait...

GetHuman1162094's customer service issue with Verizon from September 2018

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The issue in GetHuman1162094's own words
l have tried calling customer service all morning & continue to be put on hold! Wait *-** minutes each time! I need to pay on my bill & I have lost my debit card. I have a checking act but I do not think you will allow me to use it because I had some financial difficulties for a couple of months! I want to know how I can pay in it! I am being treated for Cancer & have been taking chemo treatments & I can not drive right now! Have to go see Oncologist on Thursday will you allow me to go to a pay center at Walmart and make the payment there, please.*Thank you, *Debbie Shouse
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Customer service issue
Reported by GetHuman1162094
Sep 18th, 2018 - 6 mons ago
I have an issue with Verizon too
Not resolved
Seen by 2 customers so far
Similar issue to 1705 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
GetHuman1162094 started working on this issue
Sep 18th, 2018 7:36pm