I cannot see my screen from my phone..I have an email I would like to recover but I can...

GetHuman-prisorta's customer service issue with Verizon from June 2018

Help with my Verizon issue
I cannot see my screen from my phone..I have an email I would like to recover but I can't see the screen..i can hear it turn on but I can't see anything..
I trust that Verizon will make this right and come up with a resolution that is fair.
Help with my Verizon issue
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Verizon

Customer service issue
Reported by GetHuman-prisorta
Jun 7th, 2018 - 2 mons ago
I have an issue with Verizon too
Fixed
Seen by 5 customers so far
Similar issue to 359 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-prisorta started working on this issue
Jun 7th 4:14am
GetHuman-prisorta indicated the issue is not fixed yet.
Jun 7th 10:51am
GetHuman-prisorta indicated the issue is not fixed yet.
Jun 7th 10:52am