Renewed contract is not reflected in bill.

GetHuman632973's customer service issue with Verizon from April 2018

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Help with my Verizon issue
Before contacting them, items GetHuman632973 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman632973's next move: have a Verizon rep call.
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The issue and preferred resolution, in GetHuman632973's own words:
The problem I ran into: Renewed contract is not reflected in bill.
I trust that Verizon will make this right and come up with a resolution that is fair.
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I paid my bill but apparently the account * was not on the check. Verizon sent be a fo...I added a ***.** dollars to cover my pre paid bill to my Verizon account on Dec * ****.. I can no...
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Verizon

Customer service issue
Reported by GetHuman632973
Apr 26th, 2018 - 3 mons ago
I have an issue with Verizon too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman632973 started working on this issue
Apr 26th 11:36pm