I am a doctor and my office phone line is down because of Verizon cable problems affect...

GetHuman5278331's customer service issue with Verizon Land Line from September 2020

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The issue in GetHuman5278331's own words
I am a doctor and my office phone line is down because of Verizon cable problems affecting multiple customers that you say make take two weeks to fix. Customer service offered me a voice device if I had a single line phone, but I don't. As a physician whose office needs to be in touch with patients, who may have emergencies, I want a solution during the period of the outage. (Transferring the calls to my existing cellphone doesn't work because I am not always in the office and, when I am, my assistant and I are not in the same room.) If you can't provide the voice transfer device for my multi-line phone, what arrangements can Verizon offer while my phone line is out of service?

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Verizon Land Line

Customer service issue
Reported by GetHuman5278331
Sep 18th, 2020 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 523 others
0 customers following this

Timeline

GetHuman5278331 started working on this issue
Sep 18th, 2020 8:53pm
GetHuman5278331 indicated the issue is not fixed yet.
Sep 19th, 2020 1:08am

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