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PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-ckeitel's own words
Hello,*In November ****, I had an additional land line installed for my business (now operated from my home). While I didn't know this at first, it has now come to my attention through my clients, that when I call someone from this line, I am identified as Mrs. Heather. This is not my name. My business name is Charleen Keitel, CPA. There has never been a Heather associated with this line since November. I am even getting solicitation emails now from Verizon addressed to Mrs. Heather.*I spoken to a few other people who have new numbers and are experiencing the same problem - their line is identified in someone else's name. *It is important that this be corrected as clients have told me they haven't picked up the phone when I called due to the "caller ID" problem. *How do I get this fixed?
GetHuman-ckeitel did not yet indicate what Verizon Land Line should do to make this right.
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