Hello,*In November ****, I had an additional land line installed for my business (now o...

GetHuman-ckeitel's customer service issue with Verizon Land Line from March 2019

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The issue in GetHuman-ckeitel's own words
Hello,*In November ****, I had an additional land line installed for my business (now operated from my home). While I didn't know this at first, it has now come to my attention through my clients, that when I call someone from this line, I am identified as Mrs. Heather. This is not my name. My business name is Charleen Keitel, CPA. There has never been a Heather associated with this line since November. I am even getting solicitation emails now from Verizon addressed to Mrs. Heather.*I spoken to a few other people who have new numbers and are experiencing the same problem - their line is identified in someone else's name. *It is important that this be corrected as clients have told me they haven't picked up the phone when I called due to the "caller ID" problem. *How do I get this fixed?

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Just need land line connected. Prior land line was installed. can this be done wi...Land line no service at ***-***-****
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Verizon Land Line

Customer service issue
Reported by GetHuman-ckeitel
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 990 others
0 customers following this

Timeline

GetHuman-ckeitel started working on this issue
Mar 27th, 2019 6:49pm