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Before contacting them, items GetHuman-npart may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman-npart's own words
I receive harassing robocalls calls daily from Verizon that need to STOP. **I am one month overdue on my bill (land line and internet) for which I owe $***. I am ** years old and recuperating from illness. I have $** to last until *******. I will not be paying my entire bill on that date because I cannot afford to. If the service will be interrupted I appreciate a call. But not this day-after-day persistence.**A friend received an offer from Verizon for c. $**.***yr for three years AFTER she had switched to Spectrum and their identical package.**I will switch to Spectrum too, as they obviously have more affordable plans than Verizon, unless Verizon will take account of my situation and offer that plan to me. I would prefer to keep Verizon but will certainly switch if necessary.**I have been a customer of your services for close to ** years.**Stop the harassing robocalls and discuss a better plan with me, please.**Nancy Perkins**** E ** St*Apt ****NY, NY ********* *** ****
GetHuman-npart did not yet indicate what Verizon Land Line should do to make this right.
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